I'm also angry at my insurance company, really angry. It seems that in the infinite wisdom of their esteemed medical director my therapy should be paid as an out of network provider rate. Which means a significant copay (50%) for of all my treatments. The Medical Director at Health Net in California feels that though I will be receiving daily radiation here in Fredericksburg, Va it would be more appropriate for me to commute to Woodbridge, over 30 miles between these two providers to have chemotherapy. So he denied my request to negotiate with my local, and I might add very competent chemotherapy doctor and encouraged me to commute north for these services. I have begun the appeal process which of course has not been resolved yet and as I stated I begin treatment Monday morning. Yes - you just have to love the insurance industry. Of course my opinion was tempered and my rage abated when I received a call from my new nurse case manager. Gosh was she ever helpful and oh so very concerned and sympathetic. She started out by asking me if I understood the implications of using an out of network provider since my request for in-network provider services was denied. I had to ask exactly what she meant and she clarified by stating the cost of my medical care. At this point she said we could talk about options - what options I asked...she said well you could delay treatment until this is resolved. Again this is the NURSE case manager, did she really actually make that suggestion - why yes she did. So the nurse case manager, not my three oncologists actually suggested delaying treatment. I
So, to be very clear, Pam, Nurse Case Manager at Health Net is not part of my support team. I don't need or want any nutritional advice and clearly I don't require assistance other then financial from her on when to start treatment that has been ordered by three highly educated and experienced oncology doctors. Thanks so much for your help Pam.
OK, I may be in a funk.
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